PRIVACY POLICY

Last Updated: 13 April 2026

1. Introduction

ContentSocial ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

2. Information We Collect

We may collect the following personal information:

  • Name and surname

  • Email address

  • Phone number

  • Any information you provide through contact forms or enquiries

  • Any information required to deliver our services

We do not collect sensitive personal information unless necessary and with your consent.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Provide and deliver our services

  • Communicate with you regarding your account or services

  • Improve our website and services

We will only use your information for the purpose for which it was collected.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only:

  • With service providers necessary to deliver our services (e.g. payment processors)

  • If required by law

  • With your consent

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights (POPIA)

Under POPIA, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to the processing of your information

  • Withdraw consent at any time

To exercise these rights, contact us at the details below.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

8. Cookies & Website Usage

Our website uses basic cookies and tracking tools to improve user experience.

You can disable cookies in your browser settings if you prefer.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: xavier@contentsocial.com