REFUND POLICY

Last Updated: 13 April 2026

1. Overview

This Refund Policy outlines the terms under which refunds may be issued for services provided by ContentSocial.

2. Before Service Start

If a client cancels before the agreed service start date, a full refund will be issued.

3. After Service Has Started

Once the service or coaching period has commenced, all payments are non-refundable.

This applies to:

• Social Media Management retainers

• Coaching services

• Any agreed service period

4. Inability to Deliver Services

If ContentSocial is unable to deliver the agreed services, a fair and proportional refund will be issued for any undelivered portion of the service.

5. Cancellation of Ongoing Services

For ongoing or monthly services:

• Cancellation will apply to the next billing period

• No refunds will be issued for the current active period

6. Contact for Refund Requests

If you have any questions regarding this policy or wish to request a refund, please contact:

Email: xavier@contentsocial.com